Shipping policy

🚚 Shipping Policy
Order Processing Time:
All handcrafted wood products are handcrafted with meticulous attention to detail. We require 3 to 5 business days to complete the product before shipping. For custom orders, the time may be longer depending on the complexity.

Shipping Unit:
We use reputable shipping partners in the US including UPS, FedEx and USPS to ensure fast and safe delivery. Each order comes with a tracking code.

Estimated Delivery Time:

US East Coast: 2 – 3 business days

Midwest: 3 – 4 business days

West Coast and remote states: 4 – 5 business days
Note: times may vary depending on location and weather conditions.

Shipping cost:

Free shipping

Safe, environmentally friendly packaging:
We use eco-friendly, recyclable packaging materials to ensure product protection during transportation. Fragile or large-sized products will be packaged in double-layer boxes and shockproof materials.

Notes when receiving goods:
Please carefully check the condition of the product upon receipt. If there is any problem due to the transportation process, please contact us within 7 days for support for return.